Help Center

How can we help you?

Find technical manuals, browse licensing FAQs, or connect directly with our support specialists.

Documentation

Browse detailed setup tutorials, operator manuals, troubleshooting sections, and integration guides.

Read Guides

Email Support

Need help with customized databases or cloud configurations? Send our tech team an email at any time.

support@desksolutions.com

Troubleshooting

Review installation issues, database permissions setup guides, or network synchronization checks.

Solve Issues
General FAQ

Frequently Asked Questions

Our standard pricing plans are billed on a flat monthly rate based on operator accounts rather than physical installations. You can install our offline desktop software on as many computers or checkouts as you need.

At the end of your 14-day trial, your local workspaces will enter a read-only mode. You can upgrade to a Professional or Enterprise plan at any time from your account page to unlock full data inputs and resume syncing.

Yes, our Enterprise tier includes custom integrations, specialized database configurations, on-site personnel training, and tailored reports engineered by our core technical services team.

Our Professional plan includes comprehensive access to our documentation, step-by-step guides, and video tutorials. The Enterprise plan includes custom training sessions led by our product specialists.